You understand and agree that we may store and process your personal information on computers located outside of your jurisdiction, including, but not limited to, in the United States or the European Union. By using the Services, you agree to the collection and processing of your personal or personally identifiable information outside of your jurisdiction.
Before using the Services or providing information to us, please carefully review this Privacy Notice. By using or accessing the Services, you agree that we may collect and use your personal and personally identifiable information in accordance with this Privacy Notice, as revised from time to time. We may modify, amend, replace, or suspend this Privacy Notice at any time. If you have any questions or suggestions regarding our Privacy Notice, or if your personal information is not accurate or complete, please contact us at:
By providing The Woobles with your personal or personally identifiable data and using the Services, you warrant that you are over the age of eighteen (18) or otherwise above the age of majority within your jurisdiction. If you are younger than eighteen (18) or the age of majority within your jurisdiction, please do not use the The Woobles Services and please do not provide personal information to us.
Our Services may include links to websites or may include the use of analytics tools that are owned, operated, and maintained by third parties. The Woobles does not exercise control over the privacy practices of such third-party websites or analytics tools, and you are encouraged to review the privacy practices of all such third-party websites or analytics tools disclosed within this Privacy Notice.
OUR DATA PRACTICES
What Data We Collect, How and Why We Collect it, and How We Use and Secure it
What information do we collect and how do we use it?
When you use the Services, we may collect personal or personally identifiable information from you (“PII”). PII may include any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. It does not include anonymized data.
We may collect and process the following categories of PII about you:
- Communication Data. Communication data includes any communication that you may send to us through the Services, email, telephone, SMS or other text, livechat, or social media. We process this data to communicate with you by email or other means, to provide you with customer support, to record logs of our communication, and to store information to respond to legal claims. The Woobles’ lawful ground for collecting and processing this PII is to respond to communications sent by you to us, to keep records of our communication, and to pursue or defend against legal claims.
- User Data. User data includes data about how you use the Services and any data that you post to or authorize through the Services, such as your name, address, country, phone number, and email address. This includes data stored in persistent cookies when you login to the Services and analytics data that is collected when you use the Services. We collect and process this data to operate the Services, to authenticate you as a user of the Services, to ensure that timely and relevant content is provided to you, to secure the Services, to ensure that the Services operates in a fast and efficient manner, and to maintain backups of the Services. The Woobles’ lawful ground for processing this user data is its legitimate business interests in administering and offering the Services and to fulfill your orders made through the Services.
- Technical Data. Technical data includes data about your use of the Services, such as your IP address, your login data, your phone number, your mobile device model, your operating system, your geolocation, and your time zone. We may collect this data from your use of the Services and from advertising IDs. The Woobles processes this data to analyze your use of the Services, to route Services traffic, to administer and secure the Services, to provide location-relevant content, and to troubleshoot problems with the Services. The Woobles’ lawful ground for collecting and processing this technical data is its legitimate interests in administering and offering the Services and to grow its business and marketing strategy.
- Marketing Data. Marketing data includes data about your preferences in receiving and interacting with The Woobles’ advertisements or content on the Services or on third party websites or applications. We collect this data from your use of the Services and from third party advertising IDs created through advertising programs, such as Google Advertising IDs and Facebook Advertising IDs. The Woobles does not connect advertising identifiers to persistent device identifiers, such as MAC addresses or mobile device IDs. The Woobles’ lawful ground for collecting and processing this marketing data is its legitimate interests in administering and offering the Services and to grow its business and marketing strategy by providing advertisements, including remarketing advertisements, to you.
The Woobles will only use your PII for the purpose for which it was collected. If The Woobles needs to use your PII for an unrelated, new purpose, The Woobles will provide you with notice of this new use and will explain the lawful ground for such processing. The Woobles may process your PII without your knowledge or consent where required or permitted by law. Where consent is required by applicable law, we will request and rely on your affirmative consent before collecting or using your data for marketing or tracking purposes.
How do we collect this information?
We collect PII from you through a variety of different means:
- Direct Collection. We may collect PII from you when you purchase products from our Website, register a User Account or for other services, contact us through the Website or other website, via live chat, social media, SMS or other text, telephone, email, or otherwise, respond to a survey, participate in a contest, submit a review or feedback with or without photos, or when you opt-in to receive marketing emails, or mailings from us.
- Third Party Tracking Tools. We use third party tracking tools, such as pixels, web beacons, and cookies, to automatically collect PII from you when you open, view, or click pages or links, emails, or advertisements. We disclose these third-party tracking tools below in this Privacy Notice in our disclosure of PII that we collect from third parties.
- Business Partners and Service Providers. We may, from time to time, obtain PII from our business partners or service providers. When we obtain PII from our business partners and service providers, we ensure that all such business partners and service providers have obtained consent from you to transfer all such PII to us for its intended uses.
- Social Media Networks and Other Platforms. We may obtain PII from you when you interact with our social media accounts or content posted on other third-party platforms, such as Facebook, X, or YouTube. For more information on how your PII may be disclosed by a particular social media network or platform, you are encouraged to review the privacy notices and policies of those platforms.
- Analytics Providers. We may also obtain PII from you through our use of third-party analytics providers, such as Google Analytics or Klaviyo. See below for a complete list of analytics services we partner with. We may create user profiles based on PII obtained through our use of PII from third-party analytics providers to better understand your wants and needs as a customer.
What information do we collect from third parties and how do we use it?
The Woobles may collect data about you through cookies and other technologies. This helps The Woobles understand how you use the Services and to understand any patterns that may be associated with your use of the Services. This aids The Woobles in developing or improving its Services and marketing communications in response to your needs or wants.
The Woobles may use session or persistent cookies. Session cookies are only stored on your computer or mobile device during your use of the Services and are automatically deleted when you close your web browser. Session cookies may be used to direct internet traffic to a server that is closer to you or to allow us to identify you as you move between pages of the Services. Persistent cookies are stored as a file on your computer or mobile device that remains on your computer or mobile device even after you close your web browser. Persistent cookies can be read by the Services that created the cookie when you revisit it again. The Woobles may use persistent cookies to authenticate you when you return to the Services so that you do not have to login again or when it utilizes Google Analytics or other analytics providers, which is intended to track the origin and behavior of traffic to the Services.
How We Use Pixels on Our Site
We use tracking technologies, including the Meta Pixel (formerly Facebook Pixel), the TikTok Pixel, and the Pinterest Tag, to understand how visitors interact with our site and to improve our marketing efforts. We may also use other tracking technologies, including other pixels, in the future. If we do, we will notify users by updating this Privacy Notice.
What are Pixels?
A pixel is a small piece of code added to our site. When you visit, it helps us track actions you take on our site (e.g., clicking links, viewing pages, making purchases). The pixels send this information back to Meta (Facebook and Instagram), TikTok, and Pinterest, which helps us:
- Show you more relevant ads on Meta’s platforms;
- Measure the effectiveness of our ads by seeing if people who click on them engage with our site; and
- Improve your experience by understanding what content and features are most useful to our visitors.
These pixels do not collect personal details like your name, email, or phone number—instead, they track actions and behaviors using cookies and other identifiers.
Your Consent
By using our website, you consent to the use of these pixels as described above. If you don’t want these pixels to track your activity, you can:
- Adjust your privacy settings on Meta, TikTok, or Pinterest;
- Use browser settings or extensions that block tracking technologies; or
- Opt-out via the Digital Advertising Alliance or your device’s privacy settings.
How do we use your information for marketing communications?
The Woobles’ lawful ground for sending you marketing communications is either consent or its legitimate business interests, such as to grow its business by advertising products and services to you. The Woobles may send you marketing communications if you have asked for information concerning its goods or services or if you have agreed to, and have not opted out from, receiving marketing communications. You may ask The Woobles to stop sending you marketing messages at any time by logging into the Services to adjust your marketing preferences within your user account or by following the opt-out link in any marketing message sent to you. If you opt out of receiving marketing communications, your opt-out does not extend to PII provided for other purposes.
When do we disclose your information?
We may share your PII with the following parties:
- Service providers that provide information technology, software as a service, cloud storage, or other administrative services;
- Our accountants, auditors, insurers, or attorneys;
- Law enforcement upon receipt of a subpoena or court order or where necessary to protect our personnel or property; and
- Government bodies that require us to report our processing activities.
We may also transfer PII to third parties when we sell, transfer, or merge any part of our business or assets.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information, including when you place an order. However, no security measures are impenetrable and there are always security risks. We will notify you and any regulatory body of any breach of your PII or our security measures if we are legally required to do so. Access to your PII is limited to employees and service providers who have a need to know or access your PII on our instructions.
Do we use cookies?
Yes. We may use persistent and session cookies to help remember and process items in your cart, save preferences, and compile aggregate analytics to improve our site. We never use cookies to store sensitive customer information such as names, addresses, passwords, or credit card information.